The problems with course evaluations are many, well documented, and probably insurmountable. Evaluations consistently demonstrate bias based on factors such as race and ethnicity and gender (for instance, when online instructors lied about their gender, they saw statistically significant favoring of instructors whom students thought were male). Even when carefully designed, they’re unreliable indicators of teaching quality and liable to be used inappropriately in decisions about rank and tenure. And if that weren’t enough, research has confirmed that students give courses significantly higher scores if the instructor brings cookies on course-evaluation day.
The bad news is that course evaluations probably aren’t going anywhere. The slightly better news is that a vocational approach might help. One place to start is by actually teaching students to give useful feedback. Just as we have to teach students to write lab reports, literature reviews, and essays, we need to give them at least some sense of how to write in the genre “course evaluation.” That’s true especially since the default model for evaluating anything has become comments on the internet, ample trolling included. If we don’t teach students anything else, we shouldn’t expect anything better.
When we teach students how to give useful feedback, we’re doing vocational work. First, we’re helping them develop a skill they can contribute to their communities in the future; after all, giving feedback well is essential in classroom and career, in friendship and family. Second, we’re demonstrating that we value their insights in the present, recognizing they have the ability—perhaps even the responsibility—to help us be better teachers and help the institution live out its vocation. Finally, by encouraging them to reflect on their education, we’re tapping into the value of metacognition, which enhances both learning and ownership of learning.Continue reading